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Frequently Asked Questions at techukan.pk
How do I know your products are genuine?
techdukan.pk is an authorized dealer for EZVIZ, Tenda, and SanDisk. Every product comes factory sealed with an official brand warranty card. You can verify our authorized status directly on each brand's official website.
Do you offer installation or setup support?
Yes — our tech team is available on WhatsApp at 0322-8218388 to help you with setup, configuration, and troubleshooting for any product you purchase from us. No extra charge.
Can I track my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Do you ship to all cities in Pakistan?
Yes — we deliver nationwide including Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar, Quetta, and all other major and minor cities. Delivery times may vary for remote areas.
Are your products covered by warranty?
Yes — all products come with official brand warranty. EZVIZ cameras carry a 2-year warranty, Tenda networking products 3 years, and SanDisk storage products 5 years. Warranty claims are handled directly through us.
Do you offer Cash on Delivery?
Yes, COD is available across all major cities in Pakistan including Karachi, Lahore, Islamabad, and more.
How long does delivery take?
Orders are dispatched within 24 hours. Delivery takes 2–4 working days for major cities and 4–6 days for other areas.
How do I get technical support for my product?
You can reach our team directly on WhatsApp at 0322-8218388. We help with setup, installation, and troubleshooting for all products we sell.